Kecino Terms & Conditions

These Terms & Conditions are issued by the entity operating the Kecino platform (kecino.ws) and its associated mobile applications. These terms constitute a legally binding agreement between you and Kecino.

By browsing the Kecino website, creating an account, or using any of our services, you automatically agree to these Terms & Conditions. If you do not agree, please refrain from using the platform.

Kecino reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend visiting this page regularly.

These terms and conditions have been prepared in Bengali. In the event of any discrepancy in translation, the original Bengali version shall prevail.

To open an account on Kecino, the following conditions must be met:

• You must be 18 years of age or older.
• You must provide accurate and complete information on the registration form, including your name, date of birth, email address, and mobile number.
• Each individual may only hold one account. If multiple accounts are found to belong to the same person, all accounts will be permanently closed.
• You are solely responsible for keeping your account password and login credentials confidential.
• Sharing account credentials with third parties or transferring your account to another person is strictly prohibited.

If the information provided at registration is found to be false or misleading, Kecino reserves the right to close the account and forfeit any deposited funds at any time.

The following rules apply when placing bets on Kecino. Kecino reserves the right to void any bet that does not comply with these Terms & Conditions.

• Once a bet is placed, it cannot be changed or cancelled unless Kecino specifically provides that option.
• Odds in live betting can change at any time. The odds at the moment your bet is confirmed are final.
• If incorrect odds are displayed due to a technical error, Kecino reserves the right to void the affected bets.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Any attempt to gain an advantage by placing opposing bets on the same event across multiple accounts will result in all associated accounts being closed.
• Kecino reserves the right to set a maximum bet limit on any event.

For Sports Betting results, Kecino relies on data from trusted third-party data providers. In the event of any dispute, that data shall be considered final.

Kecino offers betting on cricket, football, kabaddi, tennis, and more. Each sport may have its own specific rules, which will be outlined in the relevant section.

The following Terms & Conditions apply to all transactions on Kecino:

• You must only use payment accounts registered in your own name (such as bKash, Nagad, Rocket, etc.).
• Deposits are generally credited to your account instantly. If there is a delay due to technical issues, please contact our support team.
• Withdrawal requests are generally processed within 1–3 business days after verification.
• KYC verification must be completed before any withdrawal can be processed.
• If money laundering or fraud is suspected, Kecino reserves the right to freeze transactions and report the matter to the relevant authorities.
• Minimum and maximum limits for deposits and withdrawals will be displayed on the platform.

Kecino will never ask for your payment details (PIN, OTP). If anyone claims to represent Kecino and requests this information, it is a scam — report it to our support team immediately.

Kecino regularly offers a variety of bonuses and promotional deals. These Terms & Conditions apply to all bonus types:

• Each bonus offer is subject to specific wagering requirements. Bonus funds must be wagered at a specified multiplier before a withdrawal can be made.
• Each bonus may only be used once. Attempting to claim a bonus using multiple accounts will be treated as fraud.
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited.
• Kecino reserves the right to modify, suspend, or cancel any bonus offer at any time.
• The welcome bonus is available to new members only and can be claimed once on your first deposit.

Kecino's decision is final in all bonus-related disputes. Please read the relevant terms carefully before using any promotional code or offer.

The following activities are strictly prohibited on Kecino. Violations may result in account closure and legal action:

• Participating in match fixing or spot fixing, or placing bets using insider information related to such activities.
• Placing bets using bots, scripts, or any automated software.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Money laundering or transactions involving illegal funds.
• Placing bets using another person's account.
• Collecting bonuses through fraudulent means.
• Contacting others while posing as a Kecino employee or representative.
• Attempting to hack or carry out a cyberattack on the platform.

Kecino believes betting is purely for entertainment. That is why responsible gaming is an integral part of our Terms & Conditions.

• Deposit Limits: You can set your own weekly or monthly deposit limits at any time.
• Loss Limit: Set your own limit on how much you are willing to lose within a given period.
• Cooling-Off Period: If you need a short break from betting, you can temporarily suspend your account.
• Self-Exclusion: If you wish to stop betting for an extended period, you can self-exclude permanently or for a set duration.

If you feel you have a problem with betting, or are concerned about a loved one's betting habit, please contact our support team. For more information, Responsible Gaming View Page.

Kecino takes the protection of your personal data seriously. Information provided during registration will be used solely for service delivery, KYC verification, and legal compliance.

• Your personal information will not be sold or rented to third parties.
• Information may be shared with authorities where required by legal obligation.
• Kecino uses SSL encryption and advanced security technology to keep all data protected.

For full details on our privacy practices, please see our Privacy Policy Read.

Kecino reserves the right to modify, temporarily suspend, or permanently shut down any part of the platform at any time without prior notice. Service interruptions may occur due to maintenance, upgrades, or emergency situations.

Kecino will not be held liable for service disruptions caused by technical failures, hacking, natural disasters, or other circumstances beyond our control.

Kecino reserves the right to warn, restrict, or permanently close any account found to be in violation of these Terms & Conditions.

For any questions, complaints, or disputes regarding these Terms & Conditions, please contact our support team first:

• Email: support@kecino.ws
• Live Chat: Available 24/7 on the platform

We will endeavour to respond to complaints within 7 business days of receipt. More complex matters may take additional time, but you will be notified accordingly.

Kecino's decision in any dispute is final and binding. Legal matters will be handled in accordance with applicable law.