Your personal information is completely safe with Kecino. This Privacy Policy explains how we collect, use, and protect your data.
The Core Pillars of Kecino's Privacy Policy
All data transmitted on the Kecino platform is protected by 256-bit SSL encryption, ensuring your information cannot be intercepted by any third party.
Your personal information will never be sold or rented to third parties. Kecino's Privacy Policy makes absolutely no exceptions on this.
All your data is stored on internationally certified secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.
Kecino only collects the information it needs, and only with your consent. We never ask for unnecessary data, and the reason for every collection is always made clear.
You have full rights to view, correct, or delete your personal data at any time. Simply contact us and we will take care of it.
Kecino's Privacy Policy is reviewed and updated on a regular basis. You will be notified in advance of any changes.
Summary: Kecino takes your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe. By using the platform, you agree to this policy.
Kecino (kecino.ws) is a trusted online Sports Betting platform in Bangladesh. We understand how valuable your personal information is to you. That's why Kecino's Privacy Policy is built on complete transparency — so you always know where your data goes and how it's being used.
This Privacy Policy applies to the Kecino website, mobile app, and all related services. It takes effect the moment you register, log in, place a bet, or use the platform in any way.
Kecino complies with international data protection laws and best practices. Our Privacy Policy is reviewed regularly to ensure your data is always protected to the highest standard. For any questions, contact us at support@kecino.ws.
Kecino only collects information that is strictly necessary. We never ask for data we don't need. Details are outlined below:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Verification | Name, date of birth, National ID | KYC verification, age confirmation |
| Contact Information | Email address, mobile number | Account registration, sending notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser type, device type | Security & Fraud Prevention |
| Usage Data | Betting history, login timestamps | Service improvement, responsible gaming |
Kecino never collects — and will never ask for — your password, OTP, or payment PIN. If anyone requests this information, it is fraudulent. Report it to our support team immediately.
Kecino collects information from two sources: data you voluntarily provide (such as registration forms and support chats) and data collected automatically (such as cookies and log files). For more details on automatic data collection, please refer to the Cookies Policy section.
Kecino uses your information for the purposes listed below. The legal basis and reason for each use is clearly stated:
Kecino never sells your data to advertisers. Your information is used solely for the purposes stated above — nothing more.
The Kecino website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Cookies used by Kecino:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain Kecino services. Refer to your browser's help section for more details.
Kecino does not use third-party advertising cookies and does not share your browsing behaviour with any external advertising networks.
A core principle of Kecino's Privacy Policy is that your data will never be sold or shared inappropriately. However, there are limited circumstances where data may be shared:
Kecino has Data Processing Agreements (DPAs) in place with all third parties we work with. They are permitted to use your data only for specified purposes and are required to uphold the standards set out in our Privacy Policy.
In the event of a business merger or acquisition, your data may be transferred. You will be notified in advance by email, and the new entity will be bound by this Privacy Policy.
Kecino does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, your data is securely deleted or anonymised. You may also request deletion before the period ends — however, this may not always be possible due to legal obligations, in which case we will explain the reason.
Kecino's Privacy Policy gives you full control over your data. Your rights are detailed below:
What you can do under Kecino's Privacy Policy
You have the right to request a copy of all personal information Kecino holds about you. All data will be provided within 30 days of your request.
If any of your information is inaccurate, you can request a correction. Your account will be updated to reflect the correct details.
You may request the deletion of your data under certain circumstances. Requests will be granted unless there is a legal obligation requiring us to retain the information.
You may request that we restrict the use of your data for specific purposes, particularly in relation to marketing communications.
You have the right to receive your data in a standard, portable format and to transfer it to another platform.
You can withdraw your consent at any time to stop receiving marketing emails or SMS messages.
To exercise any of these rights, email us at support@kecino.ws or reach out via live chat. We will respond within 30 business days of receiving your request.
Kecino is strictly for users aged 18 and above. In line with Kecino's Privacy Policy, we do not knowingly collect personal information from anyone under the age of 18.
Age verification is conducted at the time of registration. If a minor is found to have created an account using false information, that account will be closed immediately and all collected data will be deleted.
If you become aware that a minor is using Kecino, please contact us immediately at support@kecino.ws. Upon request from a guardian, we will arrange for the removal of any relevant data.
Kecino may update this Privacy Policy from time to time. When changes are made, the following process will be followed:
If you do not agree to the updated policy, you have the right to close your account. Contact us at support@kecino.ws and we will assist you through the account closure process.
If you have any questions, complaints, or requests regarding Kecino's Privacy Policy, please get in touch with us:
If Kecino is unable to resolve your complaint to your satisfaction, you have the right to escalate it to the relevant data protection authority. We always strive to address any issues promptly and effectively.
Always use your registered email address when submitting any privacy-related request. This helps us verify your identity faster and process your request without delay.